Domestic & International parcels are currently experiencing delays. Australia currently has delays of approx 3 days. International packages are delayed by appprox 2 weeks due to the shortage of passenger planes, please note this could change without any notice.
Your order will be posted through Australia Post as a tracked parcel, please check their website for accurate times for your city. All orders are shipped from Orange, NSW which is a rural area so please take this into consideration when checking postage eta times on Aus Post.
If you wish to cancel your order, please email us (firstname.lastname@example.org) and we will see what we can do for you. Unfortunately if we have already begun making your order you cannot cancel.
At Bonnie & Baxter we want you to be 100% satisfied, but as our products are custom made to each order, we can only exchange or refund damaged goods.
Faulty items must be reported within the first 30 days of receiving your order, after this any damage is considered wear & tear.
If your order arrives and you notice you ordered the incorrect size, unfortunately we cannot provide a refund or swap - so please double check your sizing!
If you fail to collect your parcel and it is returned to sender, I can arrange to be posted again at buyers expense or will refund the order minus the postage cost.
You and your pooch can be beautiful together.
Made using 100% cotton fabric and elastic, our scrunchies are made to be stylish and unique.
Please note: Due to the handmade nature of each scrunchie, the size and print arrangement may differ slightly.