Pre-Made Chest Harnesses
Domestic & International parcels are currently experiencing delays. Australia currently has delays of approx 3 days. International packages are delayed by appprox 2 weeks due to the shortage of passenger planes, please note this could change without any notice.
Your order will be posted through Australia Post as a tracked parcel, please check their website for accurate times for your city. All orders are shipped from Orange, NSW which is a rural area so please take this into consideration when checking postage eta times on Aus Post.
If you wish to cancel your order, please email us (email@example.com) and we will see what we can do for you. Unfortunately if we have already begun making your order you cannot cancel.
At Bonnie & Baxter we want you to be 100% satisfied, but as our products are custom made to each order, we can only exchange or refund damaged goods.
Faulty items must be reported within the first 30 days of receiving your order, after this any damage is considered wear & tear.
If your order arrives and you notice you ordered the incorrect size, unfortunately we cannot provide a refund or swap - so please double check your sizing!
If you fail to collect your parcel and it is returned to sender, I can arrange to be posted again at buyers expense or will refund the order minus the postage cost.
Shop our pre-made range for faster delivery. Please note, as these items have been made for product photography and markets, there may be slight marks on the hardware. There also may be a colour variation to handmade items as some fabrics are being printed from a different supplier.
If you order pre-made items with handmade products, your whole order will be posted in our normal processing times. We also don't offer returns or exchanges on sale items.
*Custom sizing welcome - please message me prior to ordering.
Please ensure you measure your dog before purchasing to avoid any disappointment of the Harness not fitting - we do not accept returns due to wrong size as each one is handmade to order.
Due to the nature of handmade items, please note that sizing may vary slightly and as no two cuts of fabric are the same, pattern placement may vary.
Spot clean or hand wash to help your new harness last longer.
While your new harness may be too stylish to take off, we recommend removing it from rough play dates, sleep time or muddy adventures to avoid excess dirt or staining.